Production is locked until a market agreement is recorded

Platform status

Cells fail independently and rails fail on their own schedule, so this page reports per cell and per rail rather than per platform. A degraded rail in Maputo says nothing about Luanda.

2 open incidents1 scheduled

Cells

Per cell

A cell carries whole markets and can run on its own. In island mode it keeps taking orders and reconciles when the link is back.

  • eu-westLisboa, Praia, Bissau, São Tomé, Londres, Paris, Madrid, Berlim, Roterdão, Luxemburgo, Lausana, Roma, Dublin, Bruxelas, Estocolmo, Oslo, Sydney · All services answering inside the budget.operational
  • af-southLuanda, Maputo, Joanesburgo, Windhoek, Dacar · One rail is unavailable in Luanda and another is confirming 20–40 s late.degraded
  • sa-eastSão Paulo · All services answering inside the budget.operational
  • us-eastBoston, Toronto · All services answering inside the budget.operational

Last 30 days

  • eu-west100% clean days
  • af-south90% clean days
  • sa-east97% clean days
  • us-east100% clean days

Rails

Per payment rail

A rail is a third party. When one is slow, cash is still there — which is why cash is a first-class rail and not a fallback.

Payment rail status
RailStateMarketsNote
MB WayoperationalLisboaNormal.
CardoperationalLisboa, Londres, Paris, Madrid, Berlim, São Paulo, Roterdão, Luxemburgo, Boston, Lausana, Roma, Dublin, Bruxelas, Estocolmo, Oslo, Sydney, Joanesburgo, Windhoek, TorontoNormal.
Cash on deliveryoperationalLisboa, Luanda, Maputo, Praia, Bissau, São Tomé, Londres, Madrid, Berlim, Roterdão, Lausana, Roma, Dublin, Bruxelas, Estocolmo, Oslo, Sydney, Joanesburgo, Windhoek, Dacar, TorontoNormal.
Multicaixa ExpressdownLuandaCallbacks stopped at 12:04; cash is unaffected.
Unitel MoneyoperationalLuandaNormal.
M-PesadegradedMaputoConfirmations late; push window held open 7 min.
e-MolaoperationalMaputoNormal.
Vinti4maintenancePraiaScheduled window from the acquirer.
Orange MoneyoperationalBissau, DacarNormal.
paypaloperationalLondres, Paris, Madrid, Berlim, Roterdão, Luxemburgo, BostonNormal.
apple_payoperationalLondres, Paris, Luxemburgo, BostonNormal.
meal_voucheroperationalParisNormal.
bizumoperationalMadridNormal.
klarnaoperationalBerlimNormal.
sepa_debitoperationalBerlimNormal.
pixoperationalSão PauloNormal.
boletooperationalSão PauloNormal.
idealoperationalRoterdãoNormal.
werooperationalLuxemburgoNormal.
cash_appoperationalBostonNormal.

Incidents

What is happening and what happened

Every update is time-stamped and kept. We would rather say 'we do not know yet' on the hour than go quiet.

  • Multicaixa Express unavailable in Luandaopen

    af-south · Luanda · Multicaixa Express

    1. 07/10/2026 12:04Callbacks stopped at 12:04. Orders already pushed may confirm late.
    2. 07/10/2026 12:19The rail is disabled for new orders in Luanda. Cash on delivery and Unitel Money are unaffected.
    3. 07/10/2026 12:36The provider is working on it. Customers see a banner offering cash.

    Started 41 min ago.

  • M-Pesa confirmations delayed in Maputoopen

    af-south · Maputo · M-Pesa

    1. 07/10/2026 11:31Push confirmations are taking 20–40 s longer than the budget. Orders are not being lost.
    2. 07/10/2026 11:53The push window is held open for 7 minutes, so payment.expired fires later than usual.
    3. 07/10/2026 12:27Latency is falling. We will close this once two clean hours have passed.

    Started at 11:31.

  • Scheduled Vinti4 maintenance in Praiascheduled

    eu-west · Praia · Vinti4

    1. 05/10/2026 12:45The acquirer takes Vinti4 down for two hours. Cash on delivery is unaffected; card is not offered in Praia.
  • Courier offers queued in Luandaresolved

    af-south · Luanda · dispatch

    1. 02/10/2026 12:45Offers were leased but not delivered to the courier app for 18 minutes.
    2. 02/10/2026 12:45Resolved. 41 orders were re-offered; none was cancelled.